I stayed several nights in this hotel in august. The rooms are nice and I always managed to have a good sleep. Full English breakfast was tasty and filling. Tawii and Barbara at the front desk are extremely professional and attentive. I received amazing customer service from both of them. They make you feel welcomed during the check-in process. Location is convenient and right next to the East Croydon train station. I’ll be booking this hotel again in the future.
Had a great stay here for 2 nights while visiting some friends in London! Staff was very kind and helpful, our room was clean and comfortable. Only downsides I can note down was that the toilet water reservoir took a long awhile to fill up so you had to wait between flushes and the showerhead was attached to the wall which made rinsing off difficult. Beds were comfy and the kettle was the cleanest I've seen in any hotel yet. Will recommend this place to my friends and gladly would stay there again in the future!
I had a pleasant stay in a spacious, clean, inviting twin room I was sharing with my son for 7 nights. We had the best sleep on our very comfortable beds! The staff were friendly, attentive and really did their best to honour prompt customer service. We were pleased with the extensive selection on offer for breakfast every morning. The hotel location made it extremely easy & convenient to commute to anywhere too.
Positives - cheap, very close to the train station so great for accessing London, comfy bed and mostly quiet at night. The co-op next to the hotel was handy. Negatives - the neighbourhood felt a bit rough, someone tripped a fire alarm a few times the 2nd night (we stayed 3 nights), the hotel felt a bit shabby and not very clean or up to Premier Inn's usual very good standards, the rooms were a bit stuffy and you couldn't open the windows. The lowest you could set the temperature to was 19 degrees. There was a lift out of order. The rooms weren't cleaned or the tea and coffee replenished the whole 3 days we were there and very difficult to get hold of staff to help. Not the greatest Premier Inn I've been to but it was reasonable enough for a comfy night's sleep and very handy for visiting London.
This place was where I had one of the best night sleeps I've ever had in a hotel. after a long and tiring day of traveling, this hotel made up for it. The room was spacious and the view wasn't as bad as I thought it would be (I could see the hotel I went to last year) The breakfast was great as well. The image below is the view from room 215 and the room itself.
